Responsible Gaming

Last updated: October 18, 2025

1. Purpose & Commitment

At my99exch.id, we believe gaming must remain a form of entertainment, not a financial solution.
Although we do not operate betting software ourselves, we partner only with platforms that uphold responsible-gaming standards.
This Policy outlines preventive measures, warning signs, and self-help tools for users who may experience gambling-related harm.

2. Core Principles

Awareness & Education – Inform players about odds, randomness, and potential losses.
Self-Control – Encourage voluntary limits on time and spending.
Accountability – Empower users to recognise early problem signs.
Protection of Minors – Strict enforcement of the Age Restriction Policy.
Transparency – Disclose risks inherent to all forms of wagering.

3. Recognising Problem Behaviour

Common indicators include:

Increasing frequency or value of bets.
Chasing losses with larger wagers.
Neglecting work, study, or family duties.
Borrowing money to gamble.
Experiencing irritability or anxiety when not playing.

If you recognise two or more signs, consider self-assessment via partner tools.

4. Preventive Tools & Limits

Responsible operators generally offer:

Deposit Limits: Daily, weekly, or monthly caps.
Loss Limits: Automatic alerts after preset loss thresholds.
Time-Outs: Temporary account suspension (24 h – 6 months).
Reality Checks: Pop-ups showing session duration and net balance.
Self-Exclusion: Permanent account blocking on request.

We advise enabling these tools on any partner site you join.

5. Seeking Help

If self-control becomes difficult:

Contact our support via /contact/ for guidance to licensed helplines.
In India, reach NIMHANS Helpline (080-46110007) or state-specific NGOs.
Globally, visit GamCare.org.uk, GamblingTherapy.org, or GamblersAnonymous.org.

All support is confidential and non-judgmental.

6. Third-Party Responsibilities

my99exch.id reviews partner platforms for responsible-gaming features but cannot guarantee compliance.
Users must verify a partner’s tools before transacting.

7. Data Protection & Privacy

Requests for self-exclusion are processed per our Privacy Policy.
Data shared with support organizations remains confidential and used solely to honour self-exclusion.

8. Continuous Improvement

We regularly review this Policy to align with international best practices.
User feedback via /contact/ is welcomed to enhance future updates.

Summary: Gaming should be fun and controlled. Stay within limits and seek help early if you experience loss of control.